The help desk has a high volume of calls coming in, if you call and are unable to speak to a person, please leave a message and your call will be returned in under 24 hours.
Otherwise, when emailing questions to SAFERHelpDesk@improving.com please include the following details so we can expedite your request!
- Your Facility Name
- Your Facility ID
- Application ID (when applicable)
SAFER USER GUIDES:
Effective 09/28/2023: to make sure you have best experience possible, the SAFER system will support only the most up-to-date version of the following internet browsers:
- Mozilla Firefox
- Google Chrome
- Safari
- Microsoft Edge
Using an older or unsupported internet browser may lead to web pages within the SAFER system to not function as intended. Please ensure you are using the most up-to-date version of your internet browser.
For help please contact SAFER Help Desk at 662-410-1101 or email SAFERHelpDesk@improving.com
.